The product · Private preview
Quickgick reads each stay, notices the moments that matter, and decides whether the hotel should act, ask a person, wait or stay quiet. Guests reach it on WhatsApp or a web link. Your team works from one queue, where every request has an owner and a promised time.
Offer to arrange dinner before the kitchen closes. A person approves, edits or rejects it; unapproved, it expires at 10:30 PM.
Checked first: consent to contact, quiet hours, no open complaint. Recorded with its reasons.
01During a stay
A stay has predictable moments. Quickgick is designed to see each one coming and put it in front of the right person while there is still time to act.
01Before arrival
Quickgick notices. A later arrival, an anniversary, a cot, an allergy mentioned in a message or the stay form.
Your team. Sees it on the arrivals list before the guest walks in.
02Arrival night
Quickgick notices. An arrival after the kitchen closes, with no dinner arranged.
Your team. Gets a drafted offer of dinner, and approves it before it is sent.
03During the stay
Quickgick notices. Requests and complaints on WhatsApp or the web, in the guest's language or a voice note.
Your team. Gets each one in the queue with a department, an owner and a promised time. Overdue requests are escalated.
04Before departure
Quickgick notices. Transport for an early flight, and any problem that has not been fixed.
Your team. Sees open problems first. Nothing promotional goes out while a complaint is open.
02How it decides
Most of what Quickgick decides is to send nothing. Every decision, each silence included, is recorded with its reason, so a manager can see why.
Reads each message for what was asked, how urgent it is, the language and the mood, next to what it already knows about the stay.
Runs fixed checks in the same order every time: consent, quiet hours, the daily limit, open complaints. If any check fails, nothing is sent.
Turns the moment into a task for staff, a message for a person to approve, or a recorded decision to wait or stay quiet.
A guest asks for towels. The request goes straight to housekeeping with a promised time, and the guest can follow it.
Example: extra towels for Room 118
A late arrival with no dinner arranged. Quickgick drafts an offer and the front desk approves, edits or rejects it.
Example: dinner before the kitchen closes
A useful idea at the wrong moment, such as a suggestion during quiet hours. It waits until it would be welcome, or expires.
Example: a spa suggestion at 11 PM
A guest with an open complaint, or one who said no today. Nothing promotional is sent, and the reason is kept.
Example: the air conditioner in Room 312 is still not fixed
03What people see
Guests keep using the apps they already have. Staff get one place for everything guests ask for.
For guests
Guests write to the hotel's WhatsApp number or open their stay link, which goes straight into their stay without an account or a download.
For your team
Front desk, housekeeping, the kitchen and managers each see what is theirs to do, on a computer or a phone.
The screens are illustrations, not screenshots. Rooms, times and messages are examples.
04Your PMS
Quickgick works alongside your property management system. It needs to know who is staying and when; the rest stays where it is.
There is no direct connection to a named PMS yet. The daily export works with any PMS that can produce one. PMS or guest experience platform: do you need both?
05Limits
The AI suggests. Code checks the rules. People decide what matters.
06Guest data
Each hotel's records are kept apart by the database itself, and a guest is never matched across hotels.
Quickgick holds no security certification yet and does not claim one. Privacy policy
07Status
Quickgick runs end to end on our own test property, and we are opening pilots to a limited number of hotels in India. We set up each pilot with the hotel's team, in Hindi or English.
Questions
Quickgick is an AI-powered guest experience layer for hotels. It reads each stay, notices moments that matter, such as a late arrival or an open complaint, and decides whether the hotel should act, ask a person, wait or stay quiet. Guests use WhatsApp or a web link; staff work from one queue. It is in private preview.
No. Guests write to the hotel's WhatsApp number or open a link to their stay in the browser, without an account or a password.
No. Your PMS keeps rooms, rates, availability and billing. Quickgick looks after the stay: guest requests, conversations and the moments worth acting on. It does not write anything back to your PMS.
Any PMS that can export reservations as a CSV file each day. There is no direct connection to a named PMS yet. Your front desk can also record check-ins, walk-ins and check-outs in the Quickgick console.
Not at first. A pilot starts with two weeks or more of watching only, when Quickgick sends just replies, receipts and status updates. After that, a person approves each message it starts. Offers the hotel writes itself can be set to go out automatically, always inside consent, quiet hours and the daily limit.
The guest's own. That includes Hindi, Hinglish, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Urdu, as well as Arabic, French, German, Spanish, Russian, Chinese and Japanese. Guests can also send voice notes. Staff read every conversation in English.
Guest records are stored in India, in Mumbai, and each hotel's data is kept separate. Messages are read by AI models from Anthropic and Google, whose processing may happen outside India. Voice-note audio is not kept.
There is no public list price. A pilot is a platform subscription fee plus a commission of 8–12% on services Quickgick helps sell, agreed with each hotel before it starts.